Shopping Mall Security

SHOPPING MALL SECURITY

Vietnam is becoming for its Shopping Malls and a few Shopping Malls are known as Paradise to locals as well as tourists around the world, with this comes the responsibility of safety and security concerns. Mall security officers are required to a variety of situations, from lost belongings to criminal activity. They must effectively interact with the public, with Mall tenants, with management and with local law enforcement. We ensure that our officers are equipped and qualified to handle any safety and security situation that may arise in a Shopping Mall. Our Mall security officers are designed with the needs of your facility and location in mind, everything from uniform to daily duties can be fully customized.

Our mission in Shopping Mall security is to represent Mall Management in a positive manner, protect from losses and serve the public.

Loss Prevention

Main security concern in Shopping Malls are that of loss prevention, theft vandalism and trespassing all pose a risk or property damage or loss to Mall Management and tenants. Our Mall security service is designed to prevent loss or damage due to:

• Theft and pick-pocketing.
• Vandalism and graffiti.
• Trespassing and vagrants.
• Safety hazards (spilled liquids, unsafe promotional displays).

Relationship with Mall Tenants

Our Mall security officers provide ancillary services to Mall tenants as Good Will Ambassadors. At ASEAN Security Services JSC, we understand that Mall tenants are trying to make money and return visits are crucial to this goal. Our Mall security service is designed to support this objective by using:

• Courtesy
• Common sense
• Tact
• Diplomacy
• Extensive knowledge of site

We recognize every individual as our customer from shoppers to Mall tenants and to Mall management. Our mission is to represent, serve and protect.

Public Relations

Our security officers are co-operation with Mall management, projecting a positive overall image and providing a safe and helpful environment customers will would like to return to. A staple part of our Mall security services is rendering assistance wherever and whenever it is needed, such as:

• Giving directions
• Enforcing all rules and regulations
• Assisting in special circumstance (lost belongings, lost children…)
• Politely correcting discrepancies
• Being pro-active

We are looking forward to hearing from you.

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